1. Data we collect
We collect information you provide (name, email, phone, request details) and technical data (IP address, device, cookies) to operate the platform.
Last updated: March 2025
This policy explains how TrustLawyer collects, uses, and protects user data.
We collect information you provide (name, email, phone, request details) and technical data (IP address, device, cookies) to operate the platform.
Data is used to process consulting requests, create lawyer accounts, send notifications, improve services, and keep users safe.
We only share data with the lawyer you choose and vetted technical partners (e.g., hosting, email). All parties must honor confidentiality commitments.
Data is retained while you use the service and up to 24 months after account closure, unless a longer period is required by law.
You can request access, correction, deletion, or restriction of your personal data. Send requests to privacy@trustlawyer.vn.
TrustLawyer applies encryption, access controls, and system monitoring. No system is 100% secure, so please safeguard your login credentials.