TrustLawyer Privacy Policy

To operate the service, we collect:

• Identity Info: Name, email, phone number (when you sign up or book).
• Case Info: Legal issue description, attached documents (this is sensitive data protected specifically).
• Technical Data: IP address, device type, and how you interact with the website to improve experience.

We use your information to:

• Connect you with the most suitable lawyer.
• Send notifications about quotes, appointments, and case progress.
• Ensure account security and prevent fraud.
• Improve service quality through anonymous analysis.

We absolutely do not sell data. We only share with:

• Lawyers: Only lawyers you agree to connect with can view your contact info and case details.
• Technical Partners: Operational support services like email sending (SendGrid), cloud storage (AWS/Google Cloud). These partners all comply with strict security commitments.
• Legal Authorities: Only when there is an official legal request (court order).

TrustLawyer applies international standard security measures:

• Data encryption in transit (HTTPS/TLS) and at rest (Encryption at Rest).
• Strict access control: Only authorized personnel can access necessary data.
• Periodic security assessments to detect and patch vulnerabilities.

You have the right to:

• Access and request a copy of your personal data.
• Request correction of inaccurate information.
• Request deletion of your account and all data (Right to be Forgotten).
• Withdraw consent for marketing communications.

To exercise these rights, please email [email protected].

We use cookies to remember login sessions and language preferences. We also use analytics tools (Google Analytics) to understand traffic, but your IP is anonymized. You can disable cookies in browser settings, but some features may not work.