Frequently asked questions

Quick answers about TrustLawyer

If you can’t find your answer below, email us at support@trustlawyer.vn.

01 How does TrustLawyer work?

Share your needs, pick a matching lawyer, and book online. Lawyers manage conversations, files, and progress right on the platform.

02 How long to get approved as a partner lawyer?

Once KYC and license details are submitted, TrustLawyer reviews profiles within 24-48 business hours.

03 Can I pay through TrustLawyer?

During MVP we prioritize transparent matching. Payments will be rolled out soon; for now, lawyers and clients settle directly.

04 How does TrustLawyer secure data?

All matters and conversations are encrypted. We only share data with the lawyer you explicitly select. See the Privacy Policy for details.

05 How do I get urgent support?

Call hotline 1900 636 779 during business hours or email support@trustlawyer.vn. We typically respond within 24 business hours.

Start a new request or contact support